May 2018 Well Done

Employee Recognized: Susan Krogmeier, Human Services Benefits & Community Support

Dear Susan,  I got your message today and that is great news. I know that you went above and beyond the call of duty to help me and for that I'm extremely grateful. I am fully aware that you guys are overworked and under staffed and all of the beaurocratic paperwork doesn't make things any easier. I wasn't always like this, I was an athlete, buisiness owner, special olympics coach and care giver,  not to mention a father and husband. I have had Hodgkins disease on and off for 20 years. The disease and the treatments have finally caught up to me and this is what's left. I have an extremely difficult time asking for help. call it stubborn pride. Every once in a while someone comes along that doesn't ask why,  but takes it upon themselves to make a difference.  Thanks for being that someone. If there is ever anything I can do for you please do not hesitate to get in touch. In leui of an emoji here is a smiley face saying thanks!

Michon Davies, Income Maintenance Technician from the Department of Human Services, received this email from the Estes Valley Library

Dear Michon Davies,

Thanks a million for your human services overview for Estes Valley Library staff. The resource list was terrific, but as importantly, the reminder of both compassion and boundaries were extremely well received.

We are working on the public library's contribution to bolstering the network available in Estes Park, and look forward to working with you again soon.

Best,
Claudine Perrault, Director Estes Valley Library

Molly Landry, Income Maintenance Technician, was praised by a client via voicemail of the Department of Human Services

“I was just helped by a wonderful woman named Molly, and I just wanted to call and sing her praises.  I know a lot of people don’t like dealing with this entrance (application) process, which can be really stressful.  She was so kind and so helpful...she was really easy to understand.  I am just out of the house and into college and so navigating this world is a scary process, and she was so, so great, and I wanted to let someone know she is awesome, and that is it!”

Thanks to Michelle Ferrier and Lisa Thieme from a Citizen

We first walked in and met Michelle Ferrier who was knowledgeable and as friendly as could be. She helped us get our will and other papers registered. After going home and rereading all the documents we found a mistake on our part. We were directed to Lisa Thieme who was equally as wonderful. They both went out of their way to help us correct the mistake, and Lisa even stayed longer than her work day to finish it with us. We were /are blown away by their extra effort in helping us!
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